How quickly will I receive my ordered product?
Our order processing time is 1-2 business days, then we transfer the shipment to a courier company, which usually delivers within 24 hours to 48 hours (Poland), 3-5 days (EU).
I'm not sure what size to choose, what should I do?
If you have any doubts when ordering a product, please contact us on Instagram in a private message or write to kontakt@cloutvision.pl. We'll be happy to help!
How to return/exchange an ordered product?
The first step to returning or exchanging a product is to download and print the return/exchange form below. The completed form should be attached to the returned product. The next step is to write a message in advance about the planned return to the following e-mail address: kontakt@cloutvision.pl.
REMEMBER!: for the returned/exchanged product to be successfully accepted, it must not show any traces of use, must contain all the accessories included in the order and must not have a torn tag. The shipping cost of the returned/exchanged product is covered by the returner. The time to make a return is 14 days from the date of receipt of the product.